Effective date: 12 October 2026
Sarasa is an app by Xcool Private Limited. Sarasa has no accounts: it does not ask for your name, email or phone number. Data on our servers is linked only to an anonymous device identifier.
How to delete your data
1. In the app
Open Sarasa and go to Settings → My data → My data → Delete All Data. This removes queued data and problem reports on your phone and erases the server records, including problem reports, linked to your device identifier.
2. By email
Email sarasa.support@xcool.in with your deletion request. We respond within 90 days.
What is deleted
- Practice data you chose to share (pitch and performance data and sound features computed on your phone — never audio).
- Problem reports (crash and error details with the app's recent activity log).
- Everything waiting on your phone to be uploaded.
What is kept, and for how long
- Deleting your data removes it from our datasets, and no later training or retraining will include it. Models trained before your deletion are not withdrawn.
- Even without a request, problem reports are deleted automatically after 90 days, and shared practice data is kept only as long as needed for its purpose.